Lost & Found

 


If you happen to lose an item at the airport, you should firstly contact the relevant airline you are / were traveling with. It is strongly recommended that all travelers take up an appropriate travel insurance to cover any such losses that can occur as part of their journey.

If you have an inquiry about a lost or found item, here's what you can do:

a) Items Lost at Airport Terminal
The centre is located at Level 2, Main Terminal Building, KLIA (next to Food Garden entrance, from Car Park Block C & Block D). The centre will store items that are found within the airport terminal vicinity (excluding missing checked-in baggage and items lost in aircraft).


Items that are found should be handed over to the personnel in-charge at the Centre to be recorded and stored before it is collected by its owner or for 30 days before disposition.


You could use the online customer feedback form.

b) Items Lost in Aircraft and Missing Checked-In Baggage
Please contact the ground handler of the airline for assistance or contact the details as listed in the table below.

 

Malaysia Airline System (MAS)
Kuala Lumpur Airport Services (KLAS)

AIR CHINA
MYANMAR AIRWAYS
JET AIRWAYS
ROYAL BRUNEI AIRLINES
EVA AIRWAYS
AIR CHINA AIRWAYS
CHINA AIRLINES
CATHAY PACIFIC AIRWAYS
CHINA SOUTHERN AIRLINES
ETIHAD AIRWAYS
GARUDA INDONESIA
UZBEKISTAN AIRWAYS
INDIAN AIRLINES
IRAN AIR
YEMENIA YEMEN AIRLINES
JAPAN AIRLINES
KOREAN AIR
ROYAL DUTCH AIRLINES
KUWAIT AIRWAYS
LUFTHANSA AIRWAYS
XIAMEN AIRLINES
MALAYSIA AIRLINES SYSTEM
AIR MAURITIUS
CHINA EASTERN AIRLINES
PAKISTAN INTERNATIONAL QATAR AIRWAYS
NEPAL AIRLINES CORPORATION
SINGAPORE AIRLINES
THAI INTERNATIONAL AIRWAYS
VIETNAM AIRLINES
SHENZEN AIRLINES
GMG AIRLINES
JET STAR ASIA
HONG KONG EXPRESS
BEST AIR
AIR NUIGINI
QATAR AIRWAYS

CEBU PACIFIC
TIGER AIRWAYS SINGAPORE
BIMAN BANGLADESH
EGYPT AIR
LION AIRLINES
MERPATI NUSANTARA
SAUDIA AIRLINES
SRILANKAN AIRLINES
AIR INDIA EXPRESS
TRANSAERO AIRLINES
SILK AIR

 

Freighter Airlines
Freighter Airlines
UNITED PARCEL
CHINA AIRLINES
CARGOLUX AIRLINES
JAPAN AIR
KOREAN CARGO
ROYAL DUTCH CARGO
FEDERAL EXPRESS
Lost & Found Office Tel:
+603-8776 3733 / +603-8776 3742
Duty Officer Tel: +603-8776 3786
Fax: 03-87874670
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Duty Officer Lost & Found Office
Tel: +603-8776 5054
Fax: +603-8787 4358
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Lost & Found Office Tel:
KL Airport Services Sdn Bhd (KLAS)

Lost and Found Office,
Level 3, International Arrival Hall,
KLIA, Sepang
Tel : 60 3 – 8776 5772 /
60 3 – 8776 5773
Fax : 60 3 – 8787 4357
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
 

Singapore Airlines (SQ)

Duty Officer Lost & Found Office
Tel: +603-8776 3881
Fax: +603-8787 4469
Website: www.singaporeair.com.sg


Kuala Lumpur Airport Services (KLAS)
Lost & Found Office
Tel: +603-8776 5772
Fax: +603-8787 4358
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it