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KLIA Embarks on the Retail Optimisation Project

20 May 2008

Sepang, 20 May 2008 - After thorough planning and preparation to ensure the most favourable results in terms of optimising retail and dining space as well as ensuring smooth airport operations, the renovations under Retail Optimisation Project has commenced on May 18, 2008 at the East Zone of the Satellite Building, KL International Airport (KLIA).

During the first phase of renovation, which takes five (05) months, the various retail and dining outlets at the East Zone that offers products such as chocolates and confectionery, gifts and souvenirs, fashion accessories, leather and travel accessories, sunglasses, electrical and electronic products as well as Dome Cafe has been relocated to other areas within the Satellite Building. This is to ascertain that all international travellers will continue to enjoy the complete range of offerings at KLIA.

Hoardings has been be placed at the East Zone, which leads to Departure Gates C21 - C27. There are comfortably lit, air-conditioned tunnels (passage way) leading travellers to their respective Departure Gates at Passenger Level. Airline lounges namely Cathay Pacific and Emirates, which are located at the Mezzanine Level and the first aid centre at Passenger Level is operating as usual at the East Zone.

By the end of September 2008, international travellers will experience a completely transformed East Zone with enhanced features, offerings, services and facilities. In addition to new brands such as La occitane and other specialty stores, there will also be a Japanese Restaurant at the Mezzanine Level. The other offerings at the East Zone are gifts and souvenirs, chocolates and confectionery, duty free emporium, sports and luggage, pharmacy, electrical and electronic products as well as a Tie Rack outlet and Dome Cafe. Efforts will be undertaken to secure supplementary services. The renovation under Retail Optimisation Project will be implemented in stages according to the predetermined zones to ensure smooth airport operations as well as travellers safety and comfort. The second phase of renovation will commence at South Zone (Gates C31 - C37) until January 2009 followed by the third phase at North Zone (Gates C11 - C17) until April 2009. The fourth phase, which is at the West Zone (Gates C1 - C6) will take place soon after. Working round-the-clock, the contractor is expected to complete the project in 14 months.

The transformation will feature unique retail fascade according to four (04) distinctive zones to encourage travellers to explore and experience the four wings at the Satellite Building whilst promoting shopping and dining.

The Mezzanine Level will also undergo interesting development whereby new floor slabs will be created to further expand F&B space. Travellers will be able to enjoy new delectable offerings such as Japanese Food, Malaysian Delights, Italian and Mediterranean Cuisines. Additionally, travellers will be able to enjoy many other new services and facilities.

The transformation will be a landmark for KLIA as the Retail Optimisation Project will not only enhance the retail and dining environment as well as the offerings, services and facilities but also provide travellers with a unique kaleidoscope of Malaysia. Travellers will be able to explore the airport as a destination that provides a myriad of quality offerings at competitive pricing enriched with natural heritage.

For greater convenience and comfort, the physical development of the Satellite Building will incorporate improvements in accessibility to encourage travellers to not only explore the chic and contemporary shopping and dining environment but also the natural ecosystem located at the focal point of Satellite Building. Additional escalators and walkways as well as friendly signages will be available at strategic locations to facilitate and guide travellers providing them with an overview of the Satellite Building.

Another key initiative towards creating a memorable airport experience for travellers is the introduction of a jungle broadwalk at the natural landscape area. International as well as transiting travellers will be able to experience natural rain forest right at the focal point of the Satellite Building.

The implementation of the Retail Optimisation Project will increase the overall retail space by 30%. This project will certainly supplement Malaysia Airports continuous effort to increase commercial revenue.


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