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Baggage Services


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At KLIA, we have just what you need to keep your baggage protected.

Operated by Suria Manis Sdn. Bhd., our baggage wrapping service ensures your baggage will stay safe from the wear and tear of travel. Baggage wrapping is available in the Departure Hall of the Main Terminal Building.

You can also get a disposable strap around your baggage, keeping it secure. Baggage strapping is operated by Super Strap Enterprise and is available at the Departure Hall of the Main Terminal Building.

For any additional baggage you wish to check in over your free allowance, a fee will apply, depending on your final destination. If you do have excess baggage, you will need to allow for extra time before check-in to pay the excess free.

There are two excess baggage stations in the Departure Hall of the Main Terminal Building. One is operated by Malaysia Airlines, the other by ABDA Airfrieght Sdn. Bhd. Both counters are open 24/7.

For more details on excess baggage and its rates, please visit or call +603 8776 5059.

If you happen to lose something at the airport, you should first contact the airline you were travelling with. We strongly recommend that you take travel insurance to cover any losses that might occur in your travels.

For items lost at an Airport Terminal, you can go to the Lost and Found Centre, located in the Main Terminal Building. The Centre stores items that are found in the airport.

If you find an item, please hand it over to the personnel at the Centre. Any item will be recorded and stored until it is collected by its owner, or for 30 days before it is disposed.

Alternatively, you can fill out the online customer feedback form.

If you lose items in an aircraft or your check-in baggage goes missing, you will need to contact the ground handler of the airline as listed in the table.

Malaysia Airline System (MAS)

Kuala Lumpur Airport Services (KLAS)

Air China
Myanmar Airways
Jet Airways
Royal Brunei Airlines
Eva Airways
Air China Airways
China Airlines
Cathay Pacific Airways
China Southern Airlines
Etihad Airways
Garuda Indonesia
Uzbekistan Airways
Indian Airlines
Iran Air
Yemenia Yemen Airlines
Japan Airlines
Korean Air
Royal Dutch Airlines
Kuwait Airways
Lufthansa Airways
Xiamen Airlines
Malaysia Airlines System
Air Mauritius
China Eastern Airlines
Pakistan International Qatar Airways
Nepal Airlines Corporation
Singapore Airlines
Thai International Airways
Vietnam Airlines
Shenzen Airlines
Gmg Airlines
Jet Star Asia
Hong Kong Express
Best Air
Air Nuigini
Qatar Airways

Cebu Pacific
Tiger Airways Singapore
Biman Bangladesh
Egypt Air
Lion Airlines
Merpati Nusantara
Saudia Airlines
Srilankan Airlines
Air India Express
Transaero Airlines
Silk Air

Freighter Airlines Freighter Airlines

United Parcel
China Airlines
Cargolux Airlines
Japan Air
Korean Cargo
Royal Dutch Cargo

Federal Express


+603 8776 4312

+603 8776 2000 (After 5.00pm and on weekends and public holidays)

+603-8787 4358
Singapore Airlines Lost and Found Centre

+603 8776 3881

+603 8787 4469

Malaysia Airlines Lost and Found Centre

+603 8776 3733/3742

+603 8787 4670
Duty Officer Tel:
+603 8776 3786
Kuala Lumpur Airport Services (KLAS)
Lost & Found Office

+603-8776 5772

+603-8787 4358

Malaysia Airports App