1. KLIA service excellence was acknowledged in the Skytrax 2011 World Airport Awards, when it won the World’s Best Airport Immigration Service Award for the second consecutive year. KLIA also maintained its place in the worlds’ top airports ranking at 9th place.
2. This year, Malaysia Airports is once again received the global certification of EarthCheck Benchmarked Airport for KLIA for its consistent performance in key areas of environmental and social performance impact. KLIA was the first airport to receive the certification that was formerly known as Green Globe Certification and has been receiving it annually since 2004.
3. KLIA received fourth place in Smart Travel Asia.com 2011 Best in Travel Poll of the Top 10 Airports worldwide.