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Airport Check-In Guidelines


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  • Multi Check-in Services

    To help you make the best use of your time, we offer various services to check you in and let you be on your way to your destination.

  • Advance Check-In

    You are encouraged to check-in your baggage in advance. You may do so as early as eight hours ahead of your scheduled time of departure to avoid peak check-in queues. In doing so, you may be able to enjoy a better seat selection as well.

  • Return Check-In

    With this service, boarding passes for both departure and return flights within Malaysia can be issued together when you check-in for your departing flight. You need not check-in again for your return flight. However, do take note that this service is only applicable when:

    • both flights are on the same calendar day
    • your return flight has been confirmed
    • you have no baggage to check-in on your return flight
  • One-Shot Check-In

    If your journey involves transfers at multiple airports, then opt for this service. You only need to check in once to your final destination and rest assured, your checked-in luggage will be transferred automatically. To enjoy this service, your onward connecting flights must be: - confirmed and be on the same calendar day - a minimum of two hours connecting time

  • Telephone Check-In

    Passengers departing from KLIA, klia2 and Kota Kinabalu airports can use this service for faster check in. This service is only applicable for passengers traveling without baggage on flights within Malaysia and between Kuala Lumpur and Singapore.

  • No Baggage Check-In

    Passengers at KLIA, klia2 and Kota Kinabalu airports can use this counter for faster check in service. This service is for travelers without baggage on flights within Malaysia and between Kuala Lumpur and Singapore.

  • Self Check-in

    The Common Use Self Service (CUSS) at klia2 allows more than one self-service check-in application to share the physical box, similar to using different bank cards in any Auto Teller Machine (ATM). What differentiate the CUSS kiosk and airline dedicated kiosk is the latter is designed to handle a specific airline s tickets only, while CUSS terminal can handle those of several airlines.

  • Security Checks

    Security Regulation on Hand Luggage
    Hand Baggage Guideline

  • Passport Control

    Make sure you have all the necessary travel documents when you go through Passport Control. Please ensure that your passport is valid for the duration of your trip. Take note that some country will only allow you entry if your passport is valid for at least six months. Visa, transit and entry requirements differ from country to country and can be changed with little or no notice. We recommend that you contact the embassy or consulate of the specific country you will be visiting to obtain the most up-to-date information.

    For more information on passport control/travel documents, visit: http://www.imi.gov.my/index.php/en/main-services/pasport

  • Customs

    Visitors entering Malaysia through the various entry points are required to declare all dutiable or prohibited goods in their possession. They are also required to open, unpack and repack their luggage to facilitate the customs inspection. This ruling applies to visitors arriving in Malaysia at first points of entry only.

    Malaysia's customs regulations provide stiff penalties for those found guilty of making false declarations or for concealing any dutiable or prohibited goods.

  • Immigration & Visas

Immigration exit Procedures (upon departures)

www.imi.gov.my

Please take note of visa requirements as passengers arriving without a visa (if required) will be repatriated to their country of origin.

Visa Requirements

There are two categories of visitors who will require a visa to enter Malaysia.


  • The holders of:
    1. Certificate of Identity
    2. Titre De Voyage
    3. Travel Document
  • Passport holders from the following countries:

Asia / Central

Afghanistan Bangladesh
Sri Lanka Nepal
Bhutan Pakistan
People's Republic of China Republic of China (Taiwan)
India (except Diplomatic and
Service Passport)
Myanmar (except Diplomatic and
Service Passport)

African Nations

Angola Burkina Faso Burundi
Cameroon Central African Republic Congo Republic
Cote D'Ivoire Congo Democratic Republic Djibouti
Equatorial Guinea Western Sahara Eritrea
Ethiopia Guinea Bissau Ghana
Liberia Mali Mozambique
Niger Nigeria Rwanda

Note:
Visa exceptions are given to nationals of African nations mentioned above who enter Malaysia as invitees or under sponsor by the Malaysian Government. In accordance to the period of invitation mentioned, proof is required to be shown upon entry to this country.

No visa requirements
Nationals of the following countries DO NOT REQUIRE VISA FOR SOCIAL / BUSINESS VISIT not exceeding the length of stay as stated. For other purposes of visit, apart from social and business visits, and a longer stay, a visa is then required. Visa exceptions are given to nationals of African nations mentioned above who enter Malaysia as invitees or under sponsor by the Malaysian Government. In accordance to the period of invitation mentioned, proof is required to be shown upon entry to this country.

1) Visit Pass (Social/Business) For One (01) Month

ANTIGUA & BERMUDA CYPRUS WESTERN SAMOA
ARMENIA GAMBIA JAMAICA
AZERBAIJAN GABON KENYA
BENIN GEORGIA KIRIBATI
BOLIVIA GREECE LAOS
BAHAMAS GUATEMALA LATVIA
BARBADOS GUINEA REPUBLIC LESOTHO
BELARUS GRENADA LITHUANIA
BELIZE GUYANA MACEDONIA
BULGARIA HAITI MACAO SAR
BYELORUSSIA HONG KONG SAR/BNO MALDIVES
CAMBODIA HOLY SEE MALTA
CHILE HONDURAS MAURITIUS
COLOMBIA INDONESIA MALDIVA
COSTA RICA IVORY COAST MAURITANIA
MONACO MEXICO NORTH KOREA
MONGOLIA NICARAGUA PANAMA
PAPUA NEW GUINEA PARAGUAY PHILLIPINES
PORTUGAL RUSSIA SEYCHELLES
SIERRA LEONE SINGAPORE SOLOMON ISLAND
SAO TOME & PRINCIPE SLOVENIA SOMALIA
SUDAN SURINAME TADJIKISTAN
THAILAND UKRAINE UZBEKISTAN
VENEZUELA ST. KITTS & NEWS ST. LUCIA
SENEGAL SWAZILAND TANZANIA
TONGA TRINIDAD & TOBAGO TUVALU
UGANDA VANUATU ZAMBIA
ZIMBABWE ST. VINCENT & THE GRENADINES

2) Visit Pass (Social/Business) For Three (03) Months

ALBANIA ALGERIA ARGENTINA
AUSTRALIA AUSTRIA BAHRAIN
BELGIUM BOSNIA-HERZEGOVINA BRAZIL
CANADA CROATIA CUBA
CZECH REPUBLIC DENMARK EGYPT
FINLAND FRANCE GERMANY
HUNGARY ICELAND ITALY
JAPAN JORDAN KIRGYSTAN
KUWAIT LEBANON LUXEMBOURG
MOROCCO NEW ZEALAND NORWAY
OMAN PERU POLAND
QATAR ROMANIA SAUDI ARABIA
SLOVAKIA SOUTH KOREA SOUTH AFRICA
SPAIN SWEDEN TUNISIA
TURKEY TURKMENISTAN U.A EMIRATES
USA UNITED KINGDOM URUGUAY
YEMEN

3) Visit Pass (Social/Business) For Two (02) Weeks / 14 Days

LIBYA IRAQ
PALESTINE SYRIA
MACAO TRAVEL PERMIT PORTUGAL CI

4) Visit Pass (Social/Business) For Fifteen (15) Days

IRAN

5) Other Countries That Are Not Stated Are Given One (01) Month Visit Pass (Social/Business)


Total Abolition Countries Not Allowed To Enter
LIECHENSTEIN ISRAEL
NETHERLAND YUGOSLAVIA (SERBIA)
SAN MARINO MONTENEGRO
SWITZERLAND


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