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18 July 2018

Service Leader Committed to Elevate Operational Efficiencies at its Airport and Grow the Aeropolis Development

FARNBOROUGH, ENGLAND-  Malaysia Airports signs Memoranda of Understanding (MoUs) with 4 major aviation players at the Farnborough International Airshow (FIA) earlier today in its aim to position Malaysia as a global hub.  The document exchange ceremony was attended by Azli Mohamed, the chief strategy officer of Malaysia Airports together with the representatives from the signing parties; Daher, ExecuJet, IER and XPeranti and Sigfox. 

Commenting on the total airport experience framework that is part of the Malaysia Airports’ Runway to Success 2020 (RtS2020), Azli said, “A seamless airport journey does not only focus on the passenger’s destination. In fact, it starts right from the point when a passenger steps into the airport to board his flight. Every touchpoint at our airports is important to provide a positive perception and a joyful experience to passengers. As an aspiring global service leader operating 39 airports, we are very much driven by this aim, to provide the best experience to our passengers. The fact that we are managing Malaysia’s main gateway and 4 other international airports in the country, it is vital for us to initiate and take the extra miles in executing improvement initiatives continuously for the benefit of our passengers. The partnership with IER and XPeranti and Sigfox will be the kickstart of the co-creation framework that would translate in passengers experiencing the enhanced services that are automated and digitalized. We are embarking on the Airports 4.0 digital transformation journey and today’s collaborations formed are timely.”

“With the support from IER, we are co-designing a Proof of Concept on digital automation process targeted for one of the international airports in Malaysia with unique profiling of passengers and destinations. We hope that this will be a successful implementation with the onboarding of our strategic partners which could potentially result in a development of a joint intellectual property,” Azli added.

Azli also touched on the partnerships with the aviation players, Daher and ExecuJet who will be part of the Subang Airport Regeneration initiative in Malaysia. He said, “Earlier this year, we initiated the Subang Airport Regeneration Initiative by partnering with several major aerospace and industry players such as Axis REIT Real Estate Investment Trust, Senior Aerospace UPECA and Skyways Technics as a catalyst for the Subang Aerotech Park development. This further regeneration of the Subang Airport ecosystem that also houses Spirit AeroSystems, Airbus Helicopters Malaysia, GE Aviation and Global Turbine Asia-Safran Helicopter Engines is expected to create a spill-over effect into KLIA Aeropolis in the future. Therefore, by partnering Daher and ExecuJet, we hope to boost the current airport ecosystems and provide more solutions to the industry.”

The first partnership agreement is between Malaysia Airports and Daher, a French based aircraft maker and services provider. Daher focusses on three major activities that are aircraft manufacturing, Aerospace equipment and systems and as well as industrial logistics and services.

Franck Gourdin Serveniere, Daher’s sales director for Aerospace & Defence Business Unit, Asia said, “as DAHER is developing in Asia and more particularly in Malaysia, this partnership agreement with Malaysia Airport's represents a strong commitment to provide an added-value offer to customers. It is a great opportunity to support our customers’ development by offering a range of solutions in logistics 4.0 and industrial services for aeronautics of which DAHER is a reference.”

The second partnership agreement is between Malaysia Airports and ExecuJet that is part of the Luxaviation Group, offering a diverse range of services, including aircraft management for private and commercially registered aircraft, charter, maintenance, completions management and fixed base operations. 

Graeme Duckworth, Executive Vice President MRO Services of Luxaviation Group said, “We selected Subang Airport as our South East Asia hub for all MRO activities due to its centralised location, high traffic and ease of doing business. The existing facility attracts clients from Malaysia, Indonesia, Singapore, Thailand, Hong Kong, Australia and China and by expanding our presence, we will be able to offer an even greater service to a larger number of clients. As part of the Luxaviation Group, ExecuJet is committed to providing universal service excellence and we are looking forward to building on the outstanding reputation we have established in the region”.

The third partnership agreement is between Malaysia Airports and IER Group, a French subsidiary of the Bolloré Group. IER is the world leader in the design, manufacturing and marketing of solutions for passenger with a full range of self-service solutions from check-in to boarding.  

Fabrice Godeau, managing director of IER said, “We are very proud of partnering with Malaysia Airports to explore innovative solutions to propose seamless travel experience across the Malaysian airports”.

The fourth partnership agreement is between Malaysia Airports and two organisations, XPeranti and Sigfox who entered into a collaborative arrangement on its Internet of Things (IoT) technology and solutions in Malaysia. XPeranti commenced network deployment and will be a nationwide IoT Network operator by October 2018, while Sigfox was established in 2010 in France and is currently the world’s leading IoT services provider.

Vicks Kanagasingam, chief operating officer of XPeranti IoT (M) Sdn. Bhd. said, “XPeranti is looking forward to working with Malaysia Airports in shaping and executing Airports 4.0 digital transformation program.  XPeranti will implement proven Sigfox IoT solutions for Malaysia Airports' operational excellence, directly creating enhanced passenger experiences”

Present to witness the MoUs exchange are foremost, the heads of investment promotion agencies of the Government of Malaysia, under the Ministry of International Trade and Industry (MITI); Ir Dr Mohd Shahreen Zainooreen Madros, Chief Executive Officer, Malaysia External Trade Development Corporation (MATRADE), the national trade promotion agency of Malaysia; Shamsul Kamar Abu Samah, Head of NAICO The National Aerospace Industry Coordinating Office (NAICO), a special unit to oversee the implementation of the strategies and initiatives in the Aerospace Blueprint; Dato' Azman Mahmud, Chief Executive Officer, Malaysian Investment Development Authority (MIDA), an agency to oversee and drive investments into the manufacturing and services sectors in Malaysia, as well as representative from the State, Dato' Teng Chang Khim, Senior Executive Councillor of the State of Selangor (Invest Selangor), a one-stop agency that provides free advisory services and expansion assistance to investors to invest into the state of Selangor, a prime investment location of Malaysia.

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